Returns & Exchanges

We strive to earn your complete satisfaction with every order. However, we understand that sometimes a product just isn't the right fit.

We accept returns within 30 days of the invoice date, provided there is at least 80% of the product remaining. At this time, we do not offer exchanges.

Please note: This policy applies to grooming products only. Used candles are not eligible for return.

Return Instructions

To start a return, please email info@crownshavingco.com, and we'll get back to you within 24 hours.

Once your return has been authorized, please send it to:

Crown Shaving Co.
10522A Islington Avenue
Nashville Rd. driveway
Kleinburg, ON L0J 1C0

Please note that customers are responsible for all return shipping costs and may choose their preferred shipping method.

Damaged or Missing Products

If your order arrives damaged (such as a broken bottle, tube, or closure) or you're missing an item, please contact us immediately at info@crownshavingco.com. We'll happily investigate the shipment or replace any damaged or missing items at our expense. If a replacement is required, we may ask that the damaged item be returned to our office before sending a new one.

Shipping Notice

International Shipping

International orders may be subject to customs duties, taxes, or other import fees. Any such charges are the responsibility of the customer.